Question 1

What types of garments do you produce?

Accepted Answer

At Stacy's Garments, we specialize in a diverse range of high-quality garments tailored to meet various needs. Our main offerings include:

- Baby and Toddler Clothing: Soft, durable, and adorable vests, outfits and  for casual wear designed especially for the little ones. 
- Uniforms: Customizable school uniforms (complete with monogram if desired) ensuring a professional and cohesive look.

Our garments are designed with comfort, durability, and style in mind.

Question 2

Do you accept custom orders for school uniforms?

Accepted Answer

Yes, we accept custom orders for school uniforms for wholesale orders ONLY. Share your school’s requirements, and we’ll tailor our services to meet your needs.

Question 3

How do I Order?

Accepted Answer

1. Create an account
2. Shop for items and ‘add to cart’
3. Proceed to checkout, by clicking on cart
4. Select shipping option
5. Select payment option
6. Place order: you will receive an email confirmation of your order

Question 4

How do I pay for my order?

Accepted Answer

We accept:
- Cash (only on Pickup Orders)
- All major debit/credit cards - VISA/Mastercard etc
- Paypal
- Company issued cheques

Question 5

Can someone else collect my order?

Accepted Answer

Yes, however, they will need to provide the name on the order and confirm payment before collection.

Question 6

What are your operating hours?

Accepted Answer

We’re open
Monday to Friday: 8:30 a.m. to 4:00 p.m.
We are closed for ALL holidays.

Question 7

What is your return and exchange policy?

Accepted Answer

We offer returns and exchanges within 7 days of purchase, provided the item is unworn, unwashed, and in its original condition. 
Please note that customized uniforms cannot be returned or exchanged.

Question 8

How can I contact customer service?

Accepted Answer

You can reach us through our Contact Us (https://manage.wix.com/dashboard/8a91b1f6-f703-487a-b2f8-4a13282707cd/wix-faq?compId=m5o3kgmv&origin=gfpp&viewMode=editor&appDefId=14c92d28-031e-7910-c9a8-a670011e062d&origCompId=comp-j5ks24dx#)page, 
email us at stacysgarments@gmail.com, 
or call us at 868-665-7070

Question 9

Can I track my order after purchase?

Accepted Answer

Yes, once your order is processed, you will receive a tracking number to monitor your shipment’s progress.